We understand that, from time to time, families may have questions or concerns about matters at school. We value open communication and are committed to working in partnership with families to resolve concerns respectfully and promptly.
In most cases, concerns are best addressed by speaking directly with your child’s classroom teacher, as they are most familiar with the situation. If further support is required, members of the Leadership Team are available to assist.
Our Complaint and Resolution Procedure Flowchart provides clear guidance on the steps involved in raising and resolving concerns.
We encourage families to follow this process so that matters can be addressed fairly, transparently, and in a timely manner
If, after following the school-based process, you feel that your concerns have not been resolved, please use the link below for information about the next steps and external review options.
